About Us
Founded in New York City in 2010, Madison Avenue Couture is the most trusted dealer in the United States for authentic Hermès and Chanel merchandise in the secondary market. Our commitment to authentic-only items and to the best shopping experience possible has enabled us to build a client base in the thousands, which include celebrities, socialites, stylists, concierge services, and large e-commerce sites, who all attest to our commitment that each item we sell is authentic.
We have one of the largest online collections of store fresh, new and like-new Hermès handbags in the world, with new merchandise being offered every day. We also carry a limited collection of collectible vintage Hermès pieces. In addition, we carry a collection of new Chanel handbags, Chanel vintage handbags, Goyard, and Hermès and Chanel jewelry and accessories.
We stock 100% of the items listed on our website, available for immediate shipment. If we do not have a particular piece you are seeking, our concierge team is happy to assist in sourcing your desired item via our Find It For Me program. We typically ship within 24-hours of receipt of payment during business days and we are available to respond to inquiries via phone, WhatsApp, text or email almost 24/7.
Our Product
Our collection is carefully curated. Our extensive experience and product knowledge combined with being in the marketplace every day enables us to identify pieces that are best-in-class for our brands, desired by our clients and hard to find. From best-selling Hermès pieces, to rare and unique items, our collection of new and in-stock items are available in a wide range of colors, leathers and hardware combinations. Through our extensive network and industry leading reputation we are able to source new and in-demand items, with new arrivals hitting our website every day. Unlike many other independent sellers we hold 100% of our inventory in-stock and are able to ship directly to you within the next business day.
Our 100% Authenticity Guarantee
We are recognized as one of the most trusted leaders in the luxury handbag secondary market. As a result, authenticity of product is of the highest priority. Our expertise and commitment to authentic-only goods provide you with the comfort of knowing your new Hermès, Chanel, Goyard or Louis Vuitton items are guaranteed to be authentic.
Every Madison Avenue Couture purchase comes with a full moneyback guarantee. In the unlikely event that something is found to be unauthentic by any of our trusted third-party authenticators, we will refund 100% of the original price
Our Showroom
See our products in person by scheduling a private shopping experience in our New York City showroom. Let one of our expert sales associates answer any questions and see a variety of bags in person.
We are located in Midtown Manhattan. Our showroom is open to clients, as well as to sellers and consignees. Customers can view handbags in person, as well as discuss options with our product experts. Sellers and consignees can deliver bags for our review.
Access is by appointment only, at our discretion and typically during normal business hours, from 11am EST to 5pm EST (we do not accept walk-ins). To schedule a private showroom appointment email us: info@maisonmondiva or call +1 603 558 0900.
Contact Us
Our offices are open Monday – Friday from 10am – 6:00pm EST.
During other hours, please leave a voice message or send an email and we will respond as quickly as possible.
