100% Authenticity Guaranteed
AUTHENTICITY GUARANTEE
We are recognized as one of the most trusted leaders in the luxury handbag secondary market. As a result, authenticity of product is of the highest priority. Our expertise and commitment to authentic-only goods provide you with the comfort of knowing your new Hermès, Chanel, Goyard or Louis Vuitton items are guaranteed to be authentic.
Authentication Process
Every item we sell is held to the highest authentication standards in the industry through a rigorous, three-step review process. Each piece is first examined by our in-house intake team to verify condition, details, and consistency with brand specifications.
The item then undergoes an in-depth evaluation by our highly trained in-house authentication specialists, who conduct a comprehensive, brand-specific inspection of all items to ensure authenticity.
Finally, every item is submitted to a trusted, independent third-party authenticator for verification. These external experts are carefully vetted, widely respected in the industry, and provide an independent authentication certificate, ensuring absolute confidence in every piece we offer.
100% MONEY BACK GUARANTEE
Every purchase from Madison Avenue Couture is backed by a full money-back authenticity guarantee. In the highly unlikely event that an item is determined to be inauthentic by any of our trusted independent authenticators, we will issue a 100% refund of the original purchase price.
Our third-party authentication partners include Bababebi and Authenticate First for Hermès, and Zekos Authentication for Chanel. Each is widely respected for expertise, rigor, and industry leadership.
